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Shipping Information

Our current order processing time is 1-2 business days for in-stock merchandise. During this processing time, your online order is transmitted to our fulfillment warehouse, safely packed, and processed for shipment as quickly as possible.

Please note that orders placed after 2:00pm Pacific Time will begin processing at our fulfillment warehouse the following business day.

Orders with express shipping selected (Overnight or 2nd Day Air) are typically processed and shipped within 1 business day. However, please be aware that "2nd Day Air" and "Overnight" indicates the estimated delivery time after the order has been picked up by the shipping carrier, and does not include the processing time at our fulfillment center.

P.O. Boxes
For P.O. Boxes all orders will be shipped via USPS. Overnight and 2nd Day Air services are not available for shipments to PO boxes.

All ground shipping / home delivery option does not include a signature. Any packages claimed as lost but shows delivered to the correct address is confirmed as delivered. To avoid any lost packages, we suggest using one of the following FedEx delivery signature options. Indirect signature is $2.25. Direct signature is $3.50. Please contact us directly at 866-NICOLITA (866-642-6548) to add this special service.

International shipping
International shipping will have a separate additional charge for the customs duties/taxes/fees. This cost will be charged to your account at a separate time due to the time it takes for customs clearance of each country. Your order will ship out via FEDEX international. If you would like to inquire about different shipping carriers and cost quotes, please email cs@mynicolita.com.

For exchanges/refunds, all packages require a RA form. Return packages without a RA form will not be accepted. Please view our Return Policy for more information.

We want to ensure that your order is shipped to you as quickly as possible. If you believe that your order has experienced a delay in shipment, which exceeds the normal processing and shipment time, please let us know by contacting Nicolita Online Customer Service 866-NICOLITA (866-642-6548) or by emailing us at cs@mynicolita.com.

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